Recently a reader wrote with an inquiry regarding his missing graphics in MS Word:

" I am using MS Word 2003 on a Windows XP Pro Service Pack 2 machine. Until recently I was able to copy and paste a tutorial or article that contained pictures and text into a Word doc. Last week when I attempted to copy and paste, the text went in put not the pictures. I have done several searches (including changing word options and reducing the accelerator) but have yet to find the fix that works. "

My reply:First, make sure that you are in Print Layout View. If that solves your problem, great!  

Secondly, click on Tools | Options.  

Click the View tab.   

Under Show, make sure that Picture Placeholders is not checked.  

Under Print and Web Layout, make sure that Background Color and Images (in Print Layout View only) is unchecked.

If that works you're good to go.

If none of the above resolves your issue, make sure that you have the latest drivers for your video card. Download them and see if it corrects your problem.

If you are still experiencing this problem, my last suggestion is that you save your Normal.dot as OldNormal.dot and MS Word will create a new Normal.dot when you start MS Word.

I do hope that this has been helpful to you.

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