desktop

Tue
18
Feb
John Lister's picture

User Files Disappear After Botched Win10 Update

Two different Windows 10 updates have caused a host of problems, including some files disappearing from the desktop, or deleted permanently. Microsoft has pulled one update and is investigating the other. The update with the more serious problems - ... which is the one Microsoft has withdrawn - is numbered KB4532693 and has a couple of major bugs. The first is that some users have discovered their desktop has returned to its default state. In other words, any customizations such as the arrangement of icons and short cuts, or a background image, have been removed. The most credible suggested ... (view more)

Mon
17
Feb
Dennis Faas's picture

How to Fix: Right Click Desktop Not Working (Spinning Circle)

Infopackets Reader Jared P. writes: " Dear Dennis, The right click on my desktop is not working . When I right click on the desktop, all I get is a spinning blue circle . What normally appears is a dialogue menu that shows Display Settings, ... Personalize (the desktop), View, Sort by, and New (to create a folder, shortcut, text document, etc) - but instead, the cursor circle keeps spinning forever. I've left it alone for an hour but the right click keeps loading forever and never produces a menu like it should. Update: Since I've emailed you, I've found a few so-called guides online to fix my ... (view more)

Mon
14
Jan
Dennis Faas's picture

How to Fix: Blank White Icons on Desktop (Windows 10)

Infopackets Reader Marcy O. writes: " Dear Dennis, I just installed Windows 10 October 2018 update (clean install) on my machine. Everything was working fine for a few days until I installed MS Office. Now, I have a bunch of blank white icons on my ... Windows 10 desktop . I understand that there is an 'icon cache database' in Windows that can go corrupt, which may be the reason why I have these blank white icons on my desktop. I searched Google on how to fix the problem, and a few posts suggested deleting the icon cache databases using the command prompt. I did that, however, the output I'm ... (view more)

Wed
22
Aug
John Lister's picture

Microsoft Phasing Out Windows 8

Microsoft has announced several measures to slowly kill off Windows 8. It's targeting apps to try to persuade holdouts to upgrade to Windows 10. From October 31st, 2018, new apps designed for either Windows 8 or 8.1 on desktop or Windows Phone 8 on ... mobile devices can no longer be added to the Microsoft Store. From July 1st, 2019, Microsoft will stop sending app updates to Windows Phone 8 devices. The theory seems to be that developers will no longer have any reason to work on the platform and in turn it will become less and less attractive to users. Updates for existing Windows 8 and 8.1 ... (view more)

Mon
16
Oct
Dennis Faas's picture

How to Fix: Touchpad Scroll Not Working in Windows 7, 8 and 10

Infopackets Ready Sally G. writes: " Dear Dennis, I just bought a new Windows 10 laptop and the touchpad scroll does not appear to be working. On my old Vista laptop, I had a scroll bar on the touchpad (on the far right), but the new Windows 10 ... laptop doesn't have this feature. Normally when I open a PDF file I need to zoom in and out. I would do this on the old laptop by pressing CTRL on my keyboard and using the scroll bar on the touchpad. On this laptop, I am at a complete loss. Can you tell me how I can fix my touchpad scroll? " My response: Each laptop manufacturer has their own way of ... (view more)

Mon
05
Jun
Dennis Faas's picture

How to Fix: USB 'Safely remove hardware' icon missing

Infopackets Reader Beth R. writes: " Dear Dennis, I am using Windows 7 and the USB 'Safely remove hardware' icon in my tray bar seems to have disappeared. I understand that USB drives need to be 'safely removed' or they can corrupt, which I would ... like to avoid. What can I do to fix the USB 'Safely remove hardware' so it comes back? " My response: There are a few things you can try in order to fix the USB "Safely remove hardware" icon - I'll explain a few approaches below. The fix below will work on Windows XP, Vista, 7, 8 and 10 . How to Fix: USB 'Safely remove hardware' icon missing The ... (view more)

Fri
30
Sep
Dennis Faas's picture

How to Fix: My Computer icon Missing in Windows 10 (Desktop)

Infopackets Reader "Sue" writes: " Dear Dennis, I've recently upgraded to Windows 10 and now the 'My Computer' icon is missing from my desktop. Now I don't know how to get to my files! I am completely lost and also very frustrated. Can you help? " ... My response: If memory serves correct, the "My Computer" icon was removed from the desktop starting with Windows 8, and is now called "This PC". Personally, I have always used "My Computer" as a starting point whenever I need to access a file or folder located somewhere on my hard drive, so I am not really sure why Microsoft decided to stop placing ... (view more)

Fri
01
Jul
Dennis Faas's picture

How to: Prevent Others from Reading Your Emails or Accessing Your PC (at Work)

" Dear Dennis, I work in an office on a desktop PC. If I am away from the PC, anyone in the office can hop onto my computer and access my emails because the 'offline access' to my emails feature is enabled. I have no idea how to turn it off! How can ... I prevent others from accessing my emails while I'm away? " My response: The quick and short answer is that disabling offline access to emails depends on the application or service you're using - most likely somewhere in your user account settings if you're using something like Gmail, or possibly in the "Tools -> Options" menu if you're using ... (view more)

Fri
17
Jun
Dennis Faas's picture

How to Fix: Increase Taskbar Thumbnail Preview in Windows 7, 8, 10

How to Fix: Increase Taskbar Thumbnail Preview in Windows 7, 8, 10 Infopackets Reader Tim R. writes: " Dear Dennis, I just purchased a brand new laptop with Windows 10 and it has a 4K screen resolution of 3840 X 2160 (exactly twice the resolution of ... Blu-Ray, at 1920 x 1080). The problem is that when I have many programs open on my task bar, I cannot see the taskbar thumbnail preview - it is far too small to read. Therefore I have a very difficult time figuring out which thumbnail belongs to which program I have open. Is there any way I can increase the taskbar thumbnail preview so it is ... (view more)

Fri
04
Dec
Dennis Faas's picture

How to Fix: Windows 10 Display (Black Border): Nvidia

Infopackets Reader Kim H. writes: " Dear Dennis, I just upgraded to Windows 10 and my screen shrank with a big black border around it. Previously I was running Windows 7 and the screen fit fine on my monitor. I read your article, " How to Fix: ... Windows 10 Black Border (Shrinking Screen) ," where you detailed how to manually adjust the video scaling options for Radeon video cards, so that the screen stretches all the way properly onto the monitor's edge. I have an Nvidia video card and was wondering if you had a similar fix so I can make Windows 10 fit properly onto my entire screen? " My ... (view more)

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