patch

Tue
04
Jun
John Lister's picture

How to Fix: Patch BlueKeep Worm (XP, Vista, 7, Server 2008)

If you're still on Windows 7 or earlier, you need to make sure you have a recent security patch installed as soon as possible. It fixes a very serious operating system exploit, dubbed "BlueKeep". Note that a firewall and antivirus will not block ... operating system exploits , which is why using an unsupported operating system is incredibly dangerous . The bug is in the way that Remote Desktop Protocol (RDP) works. Remote Desktop Protocol lets somebody on one computer see and control another computer in another location. It has some extremely useful applications such as working away ... (view more)

Fri
17
May
Dennis Faas's picture

How to Update rdpwrap.ini (RDP Wrapper)

Infopackets Reader Tony G. writes: " Dear Dennis, Thanks for your previous article regarding RDP Wrapper , which allows me to connect to my media PC using more than one RDP (remote desktop protocol) session. This is incredibly convenient because the ... kids can be watching a movie on the media PC, I can still login to it through remote desktop without interrupting anything. The issue I'm having today is that Windows 10 recently updated to 10.0.17763.316 , and now RDP Wrapper is broken . I have gone to the RDP Wrapper website and found other users complaining of the same problem. Many forum posts ... (view more)

Fri
10
Aug
Dennis Faas's picture

How to Fix: Microsoft Visual C++ Hangs During Install

Infopackets Reader Joe P. writes: " Dear Dennis, I have Windows 7 Ultimate 64bit. I am trying to install 'ON1 Photo Editor' on my machine which requires Microsoft Visual C++ 2015 Redistributable. The installer package for the ON1 Photo Editor ... includes the Microsoft Visual C++ 2015 Redistributable as part of the installation. During the installation, however, the Microsoft Visual C++ hangs during the install and does not proceed. I have let it sit for over 24 hours and nothing happens - the installation hangs and ultimately fails . I should also mention that my Windows Update is also broken ... (view more)

Mon
31
Jul
Dennis Faas's picture

How to Fix: Remove SystemTask.exe / SystemTaskInfo.exe Virus (100% CPU Usage)

Infopackets Reader Michael B. writes: " Dear Dennis, Thank you so much for helping me to patch my Windows 2003 Server against the SMB attacks and for removing Windows_Update.exe virus a few weeks back . A have yet another problem that is causing ... high CPU usage! In Task Manager of Windows Server 2003, I see two processes that are eating 50% of my CPU each, namely: SystemTask.exe and SystemTaskInfo.exe . If I try and delete either process, it simply comes back and starts eating my CPU again, which makes everything else on the server painfully slow. Can you please help? " My response: I asked ... (view more)

Fri
26
May
Dennis Faas's picture

How to Fix: Disable 'Unsupported Hardware' Error when attempting to Download Windows Updates

Infopackets Reader Sam T. writes: " Dear Dennis, I recently upgraded my motherboard and CPU to the Intel Core i7 7700k processor which is very fast! I loaded Windows 7 onto the machine and everything was working great - that is, until I went to ... check for Windows Updates and I received the error: ' Unsupported Hardware / Your PC uses a processor that is designed for the latest version of Windows. Because the processor is not supported together with the Windows version that you are currently using, your system will miss important security updates.' Is there any way to prevent this 'unsupported ... (view more)

Tue
16
May
John Lister's picture

WannaCry Ransomware Worm: What You Need to Know

Beginning Friday, May 12, 2017, reports surfaced of a new Internet worm capable of infecting Windows machines instantaneously. The worm has been dubbed "WCRY" or "WannaCry" because of its malicious intent to install ransomware on the target machine. ... The Internet worm was made possible because of a leaked NSA (national security agency) document which essentially explained how to carry out the exploit. In this case, the malicious software locks computers such that their files are encrypted and cannot be accessed unless the victim pays a ransom (and the culprits then stand by ... (view more)

Mon
06
Feb
Dennis Faas's picture

How to Fix: The Version of SQL Server Does Not Match Update

Infopackets Reader John R. writes: " Dear Dennis, I'm running Windows 10. For the last week, Windows Update fails every time with this error: 'Critical Update for SQL Server 2016 MSVCRT Prerequisites KB3164398 - Error 0x80070643'. Any idea how to ... fix this? " My response: I have not had this problem before so I asked John if he would like me to connect to his machine using my remote desktop service , and he agreed. The reason for the SQL Server update (KB3164398) failing was an interesting problem, as it was not very obvious. I'll explain more about that further down - for now I'll go through ... (view more)

Fri
11
Dec
Dennis Faas's picture

How to Fix: KB3116900 Failed to Install (Error 0x80071A2D)

Infopackets Reader Fred P. writes: " Dear Dennis, My Windows 10 computer rebooted yesterday because it downloaded some updates, however kb3116900 failed to install, with error code 0x80071A2D. I tried to find this update using the Windows Update ... Catalog but Firefox says it is an untrusted connection. I tried Internet Explorer and was able to connect. I downloaded the update, but it failed to install again. What can I do? This update says it's a Cumulative Update for Windows 10 Version 1511 for x64-based Systems (KB3116900). Can you help? " My response: I had the exact same problem on one of ... (view more)

Fri
26
Jun
Dennis Faas's picture

How to Fix: CPU Not Compatible with Windows 10 Error

Infopackets Reader Samantha M. writes: " Dear Dennis, I have the 'Get Windows 10' app running in my tray bar, but when I click on it, it says my CPU is not compatible with Windows 10. How can that be? My PC is currently running Windows 8.1 Pro and ... only 1 year old -- so I don't understand why my CPU isn't compatible with Windows 10? I read somewhere that if you have Windows 8 or 8.1 that the CPU should automatically be compatible with Windows 10 as the hardware requirements are virtually the same. Any ideas? My CPU is the Intel Core i7 4790K. " My Response: You are ... (view more)

Mon
06
Apr
Dennis Faas's picture

Why You Should Install KB3000850: Explained

Infopackets Reader 'Mike' writes: " Dear Dennis, Thanks for your helpful site. I enjoy reading your advice and keeping up with the news. My question relates to the KB3000850 patch , which is a major update for Windows 8.1 for x64-based systems. It ... is a whopping 775 MB download; it first appeared as an 'optional' download, and then later as 'important'. I've tried installing KB3000850, but it has failed to install on 4 separate occasions. Googling KB3000850 gets into stuff way beyond my understanding, but one page by Woody Leonhard said not to install it . I ... (view more)

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