fix

Fri
09
Sep
Dennis Faas's picture

Explained: My PC is Infected / Locked, has 1-800 Number. Is it a Scam?

Infopackets Reader "AJ" writes: " Dear Dennis, After having a conversation with Microsoft tech support yesterday, I realized that I was scammed. I took necessary steps to cancel credit card. I do not do business on my machine - just communication ... with friends, etc. I do see that the techs that took my money have done some work on my computer and it seems to run a lot better. Question: is it still harmful to leave my computer as-is, or should I hire another tech to clean my machine again? The people that took my money also gave me their phone numbers so that I can be in contact with them at ... (view more)

Fri
27
May
Dennis Faas's picture

How to Fix: Windows 10 Sound Not Working

Infopackets Reader Jim N. writes: " Dear Dennis, Ever since I upgraded to Windows 10, I have no sound. I have looked at all of my speaker / headphone volume settings, and have searched Google for 'windows 10 sound not working' and 'windows 10 sound ... drivers', but nothing seems to apply to my situation - my sound simply does not work. I realize that this is a very common problem, but having no sound in Windows 10 is driving me nuts. Is there a simple fix for this or should I go back to Windows 7? " My response: I can tell you that based on my experience, the sound in Windows 10 cuts out ... (view more)

Mon
02
May
Dennis Faas's picture

How to Fix: Windows 10 Windows Mail Frozen

Infopackets Reader Marion writes: " Dear Dennis, I am running Windows 10 and my Windows Mail won't work; every time I load Windows Mail it just freezes. For example, normally when I load Windows Mail, the left hand side of the screen displays my ... Accounts, Inbox, Sent items, Drafts, and Archives - however, almost all of these headings are completely blank. If I move my mouse over top of each section it will show its heading, but I know that isn't right. I can only see a few items in my Sent box but no mail comes through the Inbox. Any ideas? " My response: I contacted Marion and she agreed to ... (view more)

Fri
01
Apr
Dennis Faas's picture

How to Fix: Another Installation is in Progress Error

Infopackets Reader 'David' writes: " Dear Dennis, I have Windows 10, and the updates keep failing. Also, when I try to update Creative Cloud (to upgrade my Adobe Photoshop), it gets to 54% complete and then I receive a message stating that 'Another ... installation is in progress' error. I also received a very strange error message when attempting to install Classic Shell: 'User System has previously initiated an install for product (Microsoft Office). That user will need to run that install again before they can use that product. You current install will now continue.' I click OK and it will ... (view more)

Mon
04
Jan
Dennis Faas's picture

How to Fix: Could Not Update System Reserved Partition (Windows 10)

Infopackets Reader Steve S. writes: " Dear Dennis, I am trying to install Windows 10 Threshold 2 version 1511, release 10586 / 1511, otherwise known as 'Th2_release Professional 10586' through Windows Update, but I keep getting an error when it ... tries to install. The error message states 'We found some issues. Select this message to fix and finish updating.' I clicked the link and received another message, stating 'Could not update system reserved partition.' So, now the update won't install and I can't upgrade my Windows 10 to the latest version. Can you ... (view more)

Tue
29
Dec
John Lister's picture

Computer Bug Means 3,000 Cons Get Early Release

Washington state officials have confirmed a software flaw has meant more than 3,000 prisoners have been mistakenly released early. Amazingly, the problem was known about by staff at the Washington State Department of Corrections since 2012, before ... anything was done. State governor Jay Inslee confirmed the figure may be as high was 3,200 and dates back to 2002. He's ordered that all releases be manually checked and approved until a software fix is in place next month. The problem involves a computerized system that tracks prisoner release dates, specifically, those who have been granted ... (view more)

Fri
23
Oct
Dennis Faas's picture

How to Fix: 'BOOTMGR is Missing' when Cloning HD to SSD

Infopackets Reader Pam C. writes: " Dear Dennis, I recently purchased an SSD (solid state hard drive) and wish to transfer my existing copy of Windows (from a standard hard drive) onto the SSD. I used Acronis True Image to clone the hard drive to ... SSD, but when I try and boot from the SSD, I receive the error message that 'BOOTMGR is Missing'. I have also tried creating an archive backup of the original hard drive and then restored that to the SSD, but I have the same problem. How can I fix the 'BOOTMGR is Missing' error? " My response: This is a very common problem ... (view more)

Tue
06
Oct
John Lister's picture

How to Fix: Windows 10 Blurry Text

Some users of Windows 10 with high-resolution monitors have experienced blurry fonts. For the moment the best solution appears to be a third-party fix, with the obvious caveats about using 'unofficial' software. The problem involves DPI (dots per ... inch) scaling, which is the way in which Windows adjusts text, icons, and even the mouse cursor for higher-resolution screens. Because text and items are often set by their application to be made up of a certain number of pixels, anything appearing on the screen with a high resolution monitor would be impossible to read, unless scaling was ... (view more)

Mon
29
Jun
Dennis Faas's picture

How to Fix: 'sfc /scannow' Fails, Won't Complete

Infopackets Reader Terry C. writes: " Dear Dennis, I am trying to run the command 'sfc /scannow' (system file checker) through the Windows command prompt to repair corrupt Windows files, but every time I try and run 'sfc /scannow', it stops at 42% ... and gives the error message 'Windows Resource Protection could not perform the requested operation.' Therefore, the 'sfc /scannow' does not complete and I can't repair my corrupt Windows files. How can I fix this so I can finish running the scan and fix my files? " My response: I had the "Windows ... (view more)

Fri
05
Jun
Dennis Faas's picture

How to Fix: Windows Update Won't Update

Infopackets Reader Sam G. writes: " Dear Dennis, My Windows Update won't update. It happened when I upgraded to Windows 8.1; I had over 100 updates to download. I managed to download most of them but there were a few that failed. Windows Update says ... the error code is 8007045B on the failed updates . I did a search for 8007045B in Google but the information is conflicting, confusing, and for the most part all the articles I've read go around in a loop. I also came across an article on PC World which says to do revert my restore point - but that didn't work, either. Apparently ... (view more)

Pages

Subscribe to RSS - fix