fix

Wed
23
May
John Lister's picture

Microsoft: New Processor Bug Could Leak Data

Both Microsoft and Google are warning of another bug in computer processors. It's similar to previous bugs known as 'Spectre' and 'Meltdown'. For now the new issue has the less dramatic codenames 'Speculative Store Bypass Variant 4' and ... 'CVE-2018-3639'. As with Spectre and Meltdown , it involves a processor function known as speculative execution that's meant to improve computation processes. Unlike some bugs, it's classed as a low risk to users but is significant because of the sheer number of computers that could be affected. The processor is the part of the computer that physically carries ... (view more)

Tue
20
Feb
John Lister's picture

Google Exposes Unfixed Microsoft Edge Security Flaw

Google has revealed a security flaw with the Microsoft Edge browser before Microsoft released a patch. It's a controversial move with arguments across both the tech and security industries. The flaw in question is somewhat complicated. In very ... simplified terms, the flaw is to do with how Microsoft Edge converts website code into what users see on their computer screen when visiting a website. Google realized that it could work out precisely when the browser would access part of the computer's memory and use this knowledge to effectively set a booby trap. That could then force the computer to ... (view more)

Thu
30
Nov
John Lister's picture

'Spectacular' Apple Flaw Left Macs Wide Open for Attack

Apple has been forced to fix a major security flaw in the latest edition of the Mac operating system. The fix makes it far easier for a thief to access a computer's files. The bug is in MacOS High Sierra, which was released two months ago. It's ... widely used as its compatible with most Mac computers released in the past eight years or so. The problem is with root access on the system. That's the highest level of access, giving complete control of the computer and even the opportunity to alter key system files. Normally only the most confident users would enable root access (which then acts a ... (view more)

Fri
09
Jun
Dennis Faas's picture

Explained: How to Know if Windows Updates are Working (and What to Do if They Aren't)

Infopackets Reader Howard N. writes: " Dear Dennis, In regard to the WannaCry Internet worm which can infect all Windows PCs that have not yet been patched using Windows Updates - how can I make sure that my Windows Update is operating properly, and ... that I am receiving my updates automatically? I enjoy your newsletter - please keep it up and have a nice day! " My response: Generally speaking: you should be able to go to the "Windows Update" service within Windows, and it should tell you when updates were last received. If you haven't received any updates for a while - or if you have your ... (view more)

Mon
05
Jun
Dennis Faas's picture

How to Fix: USB 'Safely remove hardware' icon missing

Infopackets Reader Beth R. writes: " Dear Dennis, I am using Windows 7 and the USB 'Safely remove hardware' icon in my tray bar seems to have disappeared. I understand that USB drives need to be 'safely removed' or they can corrupt, which I would ... like to avoid. What can I do to fix the USB 'Safely remove hardware' so it comes back? " My response: There are a few things you can try in order to fix the USB "Safely remove hardware" icon - I'll explain a few approaches below. The fix below will work on Windows XP, Vista, 7, 8 and 10 . How to Fix: USB 'Safely remove hardware' icon missing The ... (view more)

Fri
07
Apr
Dennis Faas's picture

How to Fix: Malwarebytes 'Unable to connect to service' Error

Infopackets Reader Rachel P. writes: " Dear Dennis, As per your recommendation, I have installed Malwarebytes Antimalware Free on my system and I do a full system scan every 30 days or so. Today I tried to launch Malwarebytes Antimalware Free ... ("MBAM") and it gives me an error, stating that it is 'Unable to start' and 'Unable to connect to service' , with an option to click 'OK' and nothing else. I don't know how to fix this. Can you please help? " My response: I have run across this issue a few times with my clients, but resolving it is not always the same. I asked Rachel if she would like me ... (view more)

Mon
26
Dec
Dennis Faas's picture

How to Fix: 'Open With' Not Working - this fix WORKS!

Infopackets Reader George M. writes: " Dear Dennis, I upgraded to Windows 10 a few months ago - however, just recently when I right click on a file, the 'Open with' option is missing from the menu. For example, normally when I right click on a video ... file, I have the option to 'Open with', and then I can choose Video Lan Player, or Windows Media Player, etc - but that option is no longer available. I have searched the web on how to fix the broken 'Open with' option but NONE of the fixes online work! Can you please help? " My response: I contacted George and asked if he would like to connect to ... (view more)

Wed
02
Nov
John Lister's picture

Microsoft Slams Google for Unveiling 'Critical' Windows Bug

Microsoft has criticized Google for revealing details of what the search giant has dubbed a "critical" security flaw in Windows. The two companies dispute whether Google gave Microsoft enough time to fix the problem before going public. The ... controversy lies in the fact that Microsoft has yet to release a fix for the problem and has not even said if one exists. The bug applies to 32-bit editions of Windows and allows an unauthorized local privilege escalation. The effect is to undermine a security feature known as " sandboxing ," which is designed so that if a hacker ... (view more)

Mon
31
Oct
Dennis Faas's picture

How to Fix: MS Office Key Not Valid, Won't Activate

Infopackets Reader Pat P. writes: " Dear Dennis, I recently had to rollback Windows 7 because the system appeared to be corrupt. The rollback worked. However, now whenever I try to open MS Office it starts up with a message that it is configuring MS ... Office, then says 'MS Office requires validation'. I chose the option to activate on line (or by phone), but then all I get after that is a message that MS Office could not be activated because the product key is invalid. What do I do now? " My response: I did have this exact same problem a few months back with another user. The scenario was ... (view more)

Fri
28
Oct
Dennis Faas's picture

Explained: How and Why Windows Goes Corrupt

I've been repairing computers now for over 23 years and for the last few years, I began offering my computer repair service online . One of the most popular repairs I do today is to fix Windows Update; sometimes, however, Windows Update is too far ... corrupt that it requires a complete reinstall of Windows in order to fix the issue. The same can be said in other situations where Windows is too far corrupt that it cannot be repaired even by someone with as much experience as I have . Based on this, users ask me "Why is my Windows corrupt?" and "How can this have happened?" I thought I'd write an ... (view more)

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