Windows Tips

Tue
27
May
Dennis Faas's picture

How to customize the Send To Menu

Infopackets Reader Cleo writes: " I have tried putting Microsoft Word in my Send To Menu a dozen times: it shows up in the send to folder in the C drive, but won't show up in the Send To Menu. Any ideas? " My response: It is possible that the Send ... To shortcuts were placed in the wrong SendTo folder. For Windows 9x and NT, the SendTo folder location is C:\Windows\SendTo. For Windows 2000 and XP, the whereabouts of the [current] SendTo folder depends on which user logged in to the machine. The Send To feature allows users to launch a file using a program which has not been previously ... (view more)

Wed
21
May
Dennis Faas's picture

Word Perfect 2000 won't read MS Word documents?

Infopackets Reader Warren P. writes: " Dear Dennis, I'm a new member of your newsletter and have a question! I have Word Perfect 2000 installed on my computer. It appears that I am no longer able to open Microsoft Word (.DOC) files. Earlier versions ... of .DOC files opened up in Word Pad. Any ideas? " My Response: There are a few possibilities that I can think of. Either: a) The Windows file association for .DOC files may have changed and no longer points to Word Pad, or b) The .DOC file could have been corrupt and is producing an error message. In this case, try to obtain another copy and avoid ... (view more)

Tue
20
May
Dennis Faas's picture

W32 Sobigbmm Html Email Worm Virus Removal

Today I received well over 200 virus-infected emails, courtesy of the W32.sobig.b@mm.html and Friendship Screensaver worm / virus. So, why do I get bombarded with email viruses more than the average Joe? The answer to my dilemma is compound. Since ... literally thousands of users have emailed me in the past ... and because mail programs such as Outlook / Outlook Express automatically save contacts [email addresses] once mail has been replied to, ... and and because most email viruses propagate through email Contact Lists: my email addresses have been become exceptionally targeted by email worms. ... (view more)

Tue
20
May
Dennis Faas's picture

Internet Explorer Address Bar disappeared?, Part 2

Last week, Douglas M. told me how the Address Bar disappeared from his Internet Explorer: " I am running Windows 98 (second edition) with IE6 and recently the address bar at the top of the browser screen has disappeared. When I click View -> ... Toobars -> Address Bar, I cannot get it to return. Any suggestions? " My response: I forwarded a link from TechTV: the site suggested that the Address Bar may have been inadvertently repositioned and, consequently, hidden. Recall: " If your address bar has disappeared from Internet Explorer, right-click on a toolbar and make sure ... (view more)

Thu
15
May
Dennis Faas's picture

Internet Explorer Address Bar disappeared?

Infopackets Reader Douglas M. writes: " Dear Dennis, I am an avid reader of your newsletter, and it is definitely the BEST free support publication for users of Windows operating systems -- I recommend Infopackets Gazette whenever appropriate! I ... wonder whether you can help me with a problem? I am running Windows 98 (second edition) with IE6 and recently the address bar at the top of the browser screen has disappeared. When I click View -> Toobars -> Address Bar, I cannot get it to return. Any suggestions? " My response: I was unable to find a resolution to this problem by ... (view more)

Thu
24
Apr
Dennis Faas's picture

Windows XP won't Shut Down, Part 2

In the last newsletter, a user named Rezzy47 had problems shutting down and restarting his system in order to run ScanDisk on his hard drive. Recall: " I run Windows XP Home Edition. Every time I attempt to run ScanDisk [CHKDSK] on one of my hard ... drives, Windows gives me the message, ' Please wait while windows restarts ... ', but never does. Is there a fix to this problem? " My response: I didn't have a sure-fire fix for Rezzy47, but suggested the following: Install the latest Windows XP Service Pack (1) and bug fixes. Searching the Microsoft Knowledge Base / Dell web site for a fix. As a ... (view more)

Tue
22
Apr
Dennis Faas's picture

Windows Wont Shut Down?

Rezzy47 asks: " I'm running Windows XP Home Edition on a Dell 8200 Desktop computer. Every time I attempt to run ScanDisk [CHKDSK] on one of my hard drives, Windows gives me the message, ' Please wait while windows restarts ... ', but never does. I ... have to shut the computer down manually by turning off the power. Is there any solution to this problem? " My response: I know that the "shut down" feature under Windows hasn't worked properly since the days of Windows 95 ... but I figured that Microsoft licked this problem once-and-for-all with Windows XP. I guess not. ... (view more)

Tue
22
Apr
Dennis Faas's picture

Disable or enable AutoComplete in Internet Explorer?, Part 2

Last week , Rocky R. asked how to turn on the AutoComplete feature found in Internet Explorer. A quick recap: what is AutoComplete? When enabled, the AutoComplete feature remembers (and completes) frequently used form data on web pages. An example ... of a form might be one that asks you a name and password, such as the login form used at Hotmail.com. After providing instructions on how to enable / disable the AutoComplete in last week's newsletter, I furthered the discussion by introducing a dilemma of my own. My problem was that I sometimes have to revert back to an old image (backup) of ... (view more)

Thu
17
Apr
Dennis Faas's picture

Gibberish characters displayed in Internet Explorer?

Infopackets Reader John S. writes: " Quite often, my web browser displays gibberish characters throughout the entire web page, instead of the web page itself. I have to refresh the screen (sometimes repeatedly) to get the page to display correctly. ... This also sometimes happens to my emails, too. I did a clean reinstall of Windows, but it didn't help. Any suggestions? " My response: I was plagued with a similar problem for quite some time. After upgrading to Windows XP, my old firewall program (Black Ice) didn't work properly. I decided to replace Black Ice with Zone Alarm ... which ... (view more)

Wed
16
Apr
Dennis Faas's picture

Acrobat Reader Pdf Files Wont Open?

Yesterday, Bill B. sent me a question regarding Adobe Acrobat Reader. Wait a sec -- what is Adobe Acrobat Reader? Acrobat Reader is a free-to-use tool which reads documents which contain the file extension ".PDF". The Portable Document Format has ... been around for quite some time and is supported by all major computer platforms (PC, Mac, Unix, OS/2, etc). Acrobat is a popular pick among eBook developers because it provides many useful features, including: document encryption (IE: the ability to copy-protect all / certain aspects of a document), bookmarks, clickable links, clickable ... (view more)

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