computer

Thu
27
Jul
John Lister's picture

New Windows 10 Changes Revealed

The next Windows 10 update will make shutting down or restarting a computer a smoother process. It will also make it slightly easier to switch back and forth between a phone and a computer. The changes are in the latest test build of the Windows 10 ... "Fall Creator's Update." That's the next twice-yearly update to Windows 10 that adds new features rather than simply fixing security and performance bugs. Normally in Windows, if you restart the computer (or it's automatically restarted by an update), you need to re-enter your login details. The same thing happens if you shut ... (view more)

Mon
17
Jul
Dennis Faas's picture

Explained: Most 'PC Support' Contracts Are Scams

Infopackets Reader Bob W. writes: " Dear Dennis, I believe that I have been scalped for a 3 year insurance policy and a 1 year extended warranty from Microsoft for the sum of $200.00. While going to Amazon's website, I received an alert that claimed ... that I was infected and that Microsoft was blocking my computer's further use and a phone number was shown to call. The listed URL was pointing to ' Secure Microsoft Support .' Based on that, I bit! 3.5 hours later and continued phone correspondence with 3 techs, my machine appeared to be functioning perfectly. The firm's name is ' LIVE PC EXPERTS ... (view more)

Fri
07
Jul
Dennis Faas's picture

How to Fix: Outlook Cannot Send or Receive Emails

Infopackets Reader Felix S. writes: " Dear Dennis, I recently upgraded from Windows 7 to Windows 10, and now my Outlook won't send or receive email. Every time I try and check for email, I get a 'Cannot send or receive 8004010F' error. I've searched ... the Microsoft website on how to fix this issue but the instructions are absolutely horrible and did not solve my problem. I was wondering if you can help me fix the 'cannot send or receive' error 8004010F? I am willing to pay for your help! Much appreciated! " My response: I asked Felix if he would like me to connect to his system using my remote ... (view more)

Wed
28
Jun
John Lister's picture

Windows Bug Exploited Again by Ransomware

Businesses around the world are reporting computer problems that appear to be another rapidly-spreading ransomware attack. It appears likely to be exploiting the same Windows flaw as the recent WannaCry attack. Details were still emerging at the ... time of writing, but high profile businesses including drug giant Merck, a British advertising agency and a Danish shipping company are known to have been compromised. Ukraine's government network also appears to have been hit. (Source: nytimes.com ) File Index Compromised As with WannaCry, the malware appears to be designed to lock up and encrypt ... (view more)

Mon
26
Jun
Dennis Faas's picture

How to Fix: Remove Update_Windows.exe / Update.exe Virus (100% CPU Usage)

Infopackets Reader Mike B. writes: " Dear Dennis, I run a Windows Server 2003 box that has been fine until two days ago. Now, my CPU usage is 100% with multiple 'Update_Windows.exe' processes running. I've deleted the Update_Windows.exe tasks in ... Task Manager, but it keeps propagating. I did a virus scan, but it did not find anything; Malwarebytes antimalware also is not reporting anything. Prior to the infection, I installed the emergency May 2017 update to avoid the Windows SMB exploit / WannaCry ransomware infection . I understand Windows Server 2003 is no longer supported by Microsoft and ... (view more)

Fri
09
Jun
Dennis Faas's picture

Explained: How to Know if Windows Updates are Working (and What to Do if They Aren't)

Infopackets Reader Howard N. writes: " Dear Dennis, In regard to the WannaCry Internet worm which can infect all Windows PCs that have not yet been patched using Windows Updates - how can I make sure that my Windows Update is operating properly, and ... that I am receiving my updates automatically? I enjoy your newsletter - please keep it up and have a nice day! " My response: Generally speaking: you should be able to go to the "Windows Update" service within Windows, and it should tell you when updates were last received. If you haven't received any updates for a while - or if you have your ... (view more)

Fri
02
Jun
Dennis Faas's picture

How to Fix: Bootable Prime95 to Stress Test Hardware

Infopackets Reader Peter M. writes: " Dear Dennis, I have a very strange issue. I recently put together a new computer build and installed Windows 10. Everything was working fine for the past month or so, then all the sudden, Windows 10 won't boot ... into the login screen - it simply freezes at the swirling dots. Surprisingly, I can remote desktop into the problematic machine from another, but the system stability doesn't last and eventually it freezes up on me. I suspect I have a hardware problem - perhaps the video card. I've managed to run 'msconfig' and specified Safe Mode with Networking, ... (view more)

Wed
17
May
John Lister's picture

Researchers to Fit Computer Chips in Human Brains

A computer processor manufacturer is working on chips to implant into human brains. It could dramatically improve life for people with spinal or brain injuries, but is years from becoming a reality. The project is a partnership between the ... University of Washington's Center for Sensorimotor Neural Engineering and ARM, a company which dominates the market for processors in mobile devices. It will build on existing technologies which can read signals in the brain and then wirelessly transmit them to nerve stimulators, allowing people to control their hands and arms despite suffering from ... (view more)

Fri
28
Apr
Dennis Faas's picture

How to Fix: Can't Access Mapped Network Drive via Administrative Command Prompt

Infopackets Reader Neil S. writes: " Dear Dennis, I am trying to access a mapped network drive via an administrative command prompt in Windows 10, but I keep receiving the error that 'The system cannot find the drive specified.' The strange thing is ... that if I run a regular command prompt, I can access the mapped network drive. I am trying to write a batch script to perform maintenance on the network drive, and I need administrative access to be able to do it. Can you help? " My response: I have run into this problem a number of times. There are two ways to get around this issue: one is to try ... (view more)

Mon
24
Apr
Dennis Faas's picture

How to Fix: 'Your Yahoo account settings are out of date' Error

Infopackets Reader Marion L. writes: " Dear Dennis, I've been using my Yahoo email with Windows Mail for quite a while, but now it keeps telling me 'Your Yahoo account settings are out of date' near the top of the screen. The options 'Fix Account' ... or 'Dismiss' don't work. If I click 'Fix Account' it says 'Something went wrong. We're sorry but we weren't able to do that. Error code: 80070422'. I cannot send or receive emails using my Yahoo account. Can you please help? " My response: As I mentioned in last week's post, the ' Your account settings are out of date ' is a very generic error ... (view more)

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