windows 10

The latest Windows 10 update ( KB4512941 ) has produced two different problems. Some users report the search function is no longer working, while others have found their processors under immense strain. The problems stem from an update which itself ... fixed several problems with a major Windows 10 Update release in May, also known as Windows 10 version 1903. Note that users who do not have Windows 10 version 1903 won't have KB4512941 installed. You can find out which version of Windows 10 you have by clicking Start, then type in "winver" (no quotes) and hit enter. It will say the ... (view more)

Microsoft has warned users about a complicated but cunning malware attack that might not be caught by all security tools. The "Astaroth" malware doesn't actually exist as a file in its own right. The main risk to users from Astaroth is that it ... includes a keylogger. This means it can access everything victims type, including passwords and other sensitive data. That's one of the reasons sites such as online banks often ask users to type specific characters (such as third and eighth) rather than an entire password. Malware Hides Within Windows What makes Astaroth so hard to detect is ... (view more)

Infopackets Reader Gloria D. writes: " Dear Dennis, The other day I went to uninstall a program on my Windows 10 PC using Control Panel -> Programs and Features, and noticed there were about 20 or more Java updates installed on my system. I ... regularly receive messages from the Windows 10 Action Center that there is a new Java update available and that I need to download it due to security updates, which I always do. Therefore, I have four questions: is it safe to remove old Java updates? If so, which Java updates can I uninstall? Can I remove older Java versions? Is the latest Java ... (view more)

Infopackets Reader Debra P. writes: " Dear Dennis, Lately I have been inundated with Windows 10 popup notifications that come from websites I've visited previously. I also receive a lot of email alerts. The popups are coming from bottom right corner ... of my screen and I have no idea how to stop it. Can you please tell me how to disable all Windows 10 notifications ? " My response: I asked Debra if she would like me to connect with her using my remote desktop support service in order to have a closer look, and she agreed. Below I will discuss my findings. How to Fix: Disable All Windows 10 ... (view more)

Microsoft has warned the latest Windows 10 update could produce a completely black screen for some users. It's easily fixable and shouldn't be a permanent problem. Microsoft hasn't given any details of why the problem occurs, or if it affects people ... with a particular piece of hardware or software in place. It's only saying that a "small number of devices" appear to be affected. The problem is listed as being with Windows 10 version 1809 and 1803. Those are the two major updated versions of Windows 10 which were released last year. Version 1803 was released in April, 2018, while 1809 was ... (view more)

Infopackets Reader Tina J. writes: " Dear Dennis, I recently did a clean install of Windows 10 May 2019 Update (version 1903) on my main PC. My C drive is an SSD and only has 120GB of available space. As such, I have modified my the location of my ... Documents, Pictures, Music, and Video so that it points to the D drive which has 2TB of available space. In the past this hasn't been an issue, but since the Windows 10 May 2019 update, I cannot redirect my Pictures or Documents folder to the D drive - though both the Music and Videos folders had no problems changing locations. When I try to move ... (view more)

Microsoft says it is working on a "modern operating system" for the computers of the future. It avoided using the term "Windows" and the features and characteristics it describes share a lot with Google's Chrome operating system. The details came in ... a talk by Microsoft executives at Computex, a conference in Taipei. They demonstrated some of the latest laptops that run Windows, but then discussed how future PCs will have continually evolving requirements. The company's write-up of the talk says Microsoft is investing in "modern OS" experiences and uses that term eight times in a single ... (view more)

The latest Windows 10 update, which is rolling out now, has thrown up at least three highly reported problems for users. The most significant is that some computers are losing WiFi access. The Windows 10 May 2019 update affects some computers which ... have a Qualcomm WiFi adaptor and don't yet have the latest driver for it. A driver is a small piece of software that helps a hardware device or component interact with an operating system. Some users in this situation have suffered what Microsoft is calling an "intermittent loss of WiFi connectivity." It's responded by blocking the update from ... (view more)

Infopackets Reader Sammy G. writes: " Dear Dennis, I have a very strange problem. A few days ago my system upgraded to Firefox 67 . Now every time I click on an external link, a new Firefox window opens up instead of the link opening up in my ... existing Firefox window . Also, the new Firefox window doesn't have any of my addons enabled, which is strange. Before Firefox upgraded, all links opened up in my existing Firefox window. I have tried fixing the problem by setting Firefox as my default browser. I have also tried resetting my Windows 10 Default Programs browser to Edge, then back to ... (view more)

Infopackets Reader Carol G. writes: " Dear Dennis, Since last week, my Windows 10 computer keeps showing a constant spinning blue circle instead of a white pointer. The spinning blue circle will appear for minutes at a time, then switch back to the ... white pointer for a brief second, then back to the spinning blue circle. Most of the time I can't click the Start button (or anything, for that matter) because the spinning blue circle won't let me click on anything. Even if the white pointer appears, if I click on something it takes 5 minutes for anything to happen. It's maddening! I've tried ... (view more)