windows 10

Tue
05
Jul
John Lister's picture

Windows 10 Upgrade Nag Gets One More Push

Microsoft is giving Windows 10 one last push before the free upgrade offer ends on July 29 for Windows 7 and 8 users. It comes through a full-screen pop-up message that could well irritate those who have chosen to give the new system a miss. The new ... message will appear for some, but not all users who have yet to upgrade. It takes up the full screen and is white text on a blue background. That's a curious choice, as that color scheme is traditionally associated with the Blue Screen of Death , particularly in full-screen use. (Source: theverge.com ) Upgrade Message Includes Apology The ... (view more)

Tue
28
Jun
John Lister's picture

Microsoft Pays $10k After Windows 10 Breaks PC

Microsoft has agreed to pay $10,000 to a woman who says her computer was wrecked by an unwanted Windows 10 upgrade. The terms of the payment means there's no guarantee others in the same situation would prevail in court. Teri Goldstein says her ... computer automatically downloaded and attempted to install Windows 10 just days after it was released last July. If that's the case, that timeline certainly suggests some form of technical mistake as its only in recent months that Microsoft has stepped up its program of pushing the system out as an automatic update to many users. Broken ... (view more)

Mon
27
Jun
Dennis Faas's picture

How to Fix: Black Border on Laptop Display when Connecting HDMI to TV

Infopackets Reader 'Jackie' writes: " Dear Dennis, I just read the article you wrote about ' How to Fix: Windows 10 Black Border (Shrinking Screen) ' and have a similar question. I just upgraded to Windows 10; I have an HP laptop and have connected ... it to my big flat screen TV. The problem is that as soon as I plug in my HDMI cable to connect the HDTV to the laptop, the laptop displays black borders on the sides of the screen. How can I fix that? " My response: The reason you have black borders on the side of the screen whenever you connect your HDTV through the HDMI cable is because the ... (view more)

Fri
24
Jun
Dennis Faas's picture

How to Fix: 'Use the other installation disc that says 64-bit' Error

Infopackets Reader Tom M. writes: " Dear Dennis, I am running Windows 10 that came with my computer. I decided I want to do a clean install of Windows 10 while I'm still logged into my Windows 10 desktop - this is possible if you run setup.exe form ... the disc, then select "Custom" during the installation procedure. I used the Media Creation Tool (from Microsoft) to download Windows 10 x64 10586, and I burned that to disc. However, when I try to run setup.exe from the disc, it gives me an error that says: 'Use the other installation disc that says 64-bit. When you insert it, Windows setup will ... (view more)

Tue
21
Jun
John Lister's picture

Microsoft claims Edge Browser 'Most Battery Efficient'

Microsoft claims its Edge browser uses far less battery power on laptops than rivals such as Google Chrome. The claims come as it publishes details of further tweaks to the browser's power demands. To back up its claims, Microsoft has released the ... results of tests it carried out using its own Surface Book computer, along with data gathered remotely from Windows 10 computers. As with any such non-independent tests, it's always worth remembering that not only could the setup of the tests be designed in a way that favors Microsoft, but there's no way of knowing that Microsoft hasn ... (view more)

Fri
17
Jun
Dennis Faas's picture

How to Fix: Increase Taskbar Thumbnail Preview in Windows 7, 8, 10

How to Fix: Increase Taskbar Thumbnail Preview in Windows 7, 8, 10 Infopackets Reader Tim R. writes: " Dear Dennis, I just purchased a brand new laptop with Windows 10 and it has a 4K screen resolution of 3840 X 2160 (exactly twice the resolution of ... Blu-Ray, at 1920 x 1080). The problem is that when I have many programs open on my task bar, I cannot see the taskbar thumbnail preview - it is far too small to read. Therefore I have a very difficult time figuring out which thumbnail belongs to which program I have open. Is there any way I can increase the taskbar thumbnail preview so it is ... (view more)

Fri
10
Jun
Dennis Faas's picture

How to Fix: Can't Shrink Volume in Windows 7, 8, 10

Infopackets Reader Pat S. writes: " Dear Dennis, I am running Windows 7 and I'm trying to shrink my C drive, but Windows won't let me shrink it to the desired size - even though I have tons of free space. I have a 500 GB drive and I'm trying to ... shrink the volume to 250 GB. Whenever I try to shrink the C drive it only lets me shrink 70GB. Can you help? " My response: I have had this problem many times in the past - especially when I am trying to shrink the C drive for my clients so that I can split the drive in half and make a disk image backup onto the second partition. The reason why you can ... (view more)

Mon
30
May
Dennis Faas's picture

How to: Reset / Disable Windows 10 Email Login Password

Infopackets Reader Sam S. writes: " Dear Dennis, I recently upgraded to Windows 10. During the installation procedure, it asked me to enter in an email address. I did that, however, now I can't remember what password I used for the email address - ... and now I can't login to Windows 10! I am completely locked out of the system. How can I get back in if I don't know my email password for Windows 10? If I'm able to get back in, how can I set it up so I can login without having to use the email login? " My response: This is a very frequently asked question. The short answer is that you can attempt ... (view more)

Fri
27
May
Dennis Faas's picture

How to Fix: Windows 10 Sound Not Working

Infopackets Reader Jim N. writes: " Dear Dennis, Ever since I upgraded to Windows 10, I have no sound. I have looked at all of my speaker / headphone volume settings, and have searched Google for 'windows 10 sound not working' and 'windows 10 sound ... drivers', but nothing seems to apply to my situation - my sound simply does not work. I realize that this is a very common problem, but having no sound in Windows 10 is driving me nuts. Is there a simple fix for this or should I go back to Windows 7? " My response: I can tell you that based on my experience, the sound in Windows 10 cuts out ... (view more)

Thu
26
May
John Lister's picture

Windows 10 RAM Requirement Doubles

Windows 10 will officially require more memory to run on many computers this summer. It's only a minor change but is the first time the official specifications for Windows have significantly increased in the past seven years. The biggest of the ... changes is the minimum memory specification for 32-bit computers, which is doubling from 1GB to 2GB. The specification for 64-bit machines was already 2GB and will remain unchanged. The change doesn't mean machines with 1GB of RAM will stop working. Instead, it means computer manufacturers will now have to include at least 2GB of RAM to be ... (view more)

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