windows 10

Tue
10
Oct
John Lister's picture

Microsoft Admits Defeat On Smartphones

Microsoft says it won't add any new features or devices for Windows 10 Mobile. It's a sign that hopes Windows 10 would revive the company's smartphone presence have largely failed. While what was then called Windows Mobile was once technically the ... most common smartphone operating system, it faded behind Apple's iOS and Google's Android as smartphones became more widely used. The attempt to relaunch under "Windows Phone" failed to make a breakthrough, and the system fell well under a one percent market share. The most recent figures suggest just one in every three thousand phones ... (view more)

Mon
09
Oct
Dennis Faas's picture

How to Fix: Windows Photo Viewer Missing after Creators Edition Update

Infopackets Reader 'Giselle' writes: " Dear Dennis, Recently my Windows 10 computer upgraded to the 'Creators Edition', and now the Windows 10 'Photos' app has magically replaced the 'Windows Photo Viewer'. I absolutely can't stand the 'Photos' app ... and I want Windows Photo Viewer back on my system! I have tried going to Control Panel -> Default Programs to change the settings but Windows Photo Viewer is nowhere to be found! Can you help? " My response: I also noticed that the Windows Photo Viewer went missing with the Creators Edition update. Windows Photo Viewer has been a staple in ... (view more)

Thu
21
Sep
John Lister's picture

Microsoft: Windows 10 is now 'Speedier, More Reliable'

Microsoft claims Windows 10 performance is improving while glitches are less common. It appears one explanation may be a slowdown in the update rollout process. The claims come in a blog post comparing the two most recent 'major update' versions of ... Windows 10, the twice-yearly updates that bring new features rather than just fixing performance and security bugs. It cites figures collected in telemetry reports, in which it tracks the activity on computers, something that Microsoft says helps improve the system, but raises privacy concerns among some critics. Boot Time And Log-In Speedier ... (view more)

Mon
18
Sep
Dennis Faas's picture

How to Fix: Remote Desktop: Another Connection is in Progress Error

Infopackets Reader Sal S. writes: " Dear Dennis, My company runs a network of computers. Some of the computers run Windows 10 with 64 GB of RAM and VMWare Workstation (which run virtual machines). I use Windows Remote Desktop (RDP) to manage these ... 'Windows 10 Servers' remotely. Recently I had to install Oracle VirtualBox on the main Windows 10 server, and now I cannot connect to it using RDP - I have to use TightVNC instead. When I try and connect using remote desktop (RDP), I get an error message: ' Your computer could not connect to another console session on the remote computer because you ... (view more)

Fri
15
Sep
Dennis Faas's picture

How to Fix: 'An app default was reset' Non-Stop Popup Notifications

Infopackets Reader Stephen B. writes: " Dear Dennis, I recently installed 'Ace Player HD' to play p2p video streaming. Everything was fine for a little while, but now Windows 10 keeps popping up every few seconds saying that ' An app default was ... reset . An app caused a problem with the default app setting for .3gp files, so it was reset to Moves ... (view more)

Thu
14
Sep
John Lister's picture

Windows 10 Gets Privacy Boost

Microsoft is to give Windows 10 users more details about exactly what an app is able to do on their computer. It's a similar security measure to that available on some mobile device apps. Until now, apps only usually have to get a Windows user's ... permission when they want to access location data, for example in a mapping tool. That's changing with the 2017 Fall Creators Update, the next major twice-yearly feature update for Windows 10. Microphone and Webcam Access Need Permission The change means apps will need the user's permission to access key hardware components on the computer such as a ... (view more)

Tue
12
Sep
John Lister's picture

Microsoft Ends Windows 10 Automatic Download Lawsuit

Microsoft has promised it won't download new Windows software to users without permission again. The promise staves off legal action in Germany, though is somewhat outdated with the changes to the way Windows is developed. The legal case followed ... the discovery in 2015 that Microsoft had automatically downloaded Windows 10 installation files to users regardless of whether they had shown any interest in upgrading to the new system. The idea was to make it quicker for people get up and running if they did upgrade, as well as spreading out the load of Windows download servers to avoid the ... (view more)

Fri
25
Aug
Dennis Faas's picture

How to Fix: No Sound - High Definition Audio Driver (Code 10)

Infopackets Reader William C. writes: " Dear Dennis, I'm have a problem with my sound after the latest Windows Update in Windows 10 (version 15063.540). If I use System Restore to roll back the sysetm (which then uninstalls the update), my sound ... works perfectly fine. In my Device Manager I have: a 'High Definition Audio Device' with yellow exclamation point warning, and two 'Realtek High Definition Audio Device' with no warning. I have uninstalled and reinstalled the Realtek audio drivers to no avail - the sound will simply not work! My system is connected to a TV via HDMI cable. If I use ... (view more)

Mon
21
Aug
Dennis Faas's picture

How to Fix: Remove Smart System Care Malware (Scam)

Infopackets Reader John B. writes: " Dear Dennis, I am running Windows 10 and every once in a while I receive a popup notification from ' Smart System Care ' that I have errors on my PC and I need to remove them. It then says that if I want to ... remove the problem I have to pay money. I realize this program is most likely a scam, and I tried to remove it from my system but it is nowhere to be found. I have researched the problem using Google however there are so many posts and many steps, and it seems very convoluted. Can you please help? " My response: I asked John if he would like me to ... (view more)

Thu
17
Aug
John Lister's picture

Microsoft Bows to Pressure on Windows 10 Security Options

Microsoft has agreed to change the way it handles rival security products in Windows. The changes follow a formal complaint that's now been withdrawn by Kaspersky Labs . Kaspersky had twice made official protests over Windows 10. The first was to ... Russian anti-monopoly regulators and led to Microsoft changing the wording on a message encouraging users to remove third-party software in favor of Windows Defender. A follow-up complaint to the European Commission covered several points including Microsoft making it difficult for security firms to tell users when their licensed had expired; not ... (view more)

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