windows 10

Tue
18
Jul
John Lister's picture

Some Windows 10 PCs Could Lose Security Updates

Some computers only a few years old are reporting that they not longer support Windows 10. It's a badly-worded blunder for now, but could be the sign of a major security problem down the line. The problem is occurring when some computers try to ... install the Creators Update, the most recent widely-distributed major update to Windows 10. The message received is worded: "Windows 10 is no longer supported on this PC. Uninstall this app now because it isn't compatible with Windows 10." (Source: pcworld.com ) That's an extremely confusing and misleading message in several ways ... (view more)

Tue
04
Jul
John Lister's picture

Windows 10 Gets Anti-Ransomware Feature

Microsoft is adding a new feature to Windows 10 that could make it harder for ransomware to lock up files. It could be useful, but is certainly not a complete defense. The feature, called "Controlled Folder Access," is part of the Windows Defender ... security tool and is already being tested by users who've volunteered for advanced access to Windows 10 updates. The idea is that specific folders can be protected which means that only specified applications or programs can create, alter or delete files in those folders. This includes encrypting the files, which is the key tactic ... (view more)

Fri
09
Jun
Dennis Faas's picture

Explained: How to Know if Windows Updates are Working (and What to Do if They Aren't)

Infopackets Reader Howard N. writes: " Dear Dennis, In regard to the WannaCry Internet worm which can infect all Windows PCs that have not yet been patched using Windows Updates - how can I make sure that my Windows Update is operating properly, and ... that I am receiving my updates automatically? I enjoy your newsletter - please keep it up and have a nice day! " My response: Generally speaking: you should be able to go to the "Windows Update" service within Windows, and it should tell you when updates were last received. If you haven't received any updates for a while - or if you have your ... (view more)

Mon
29
May
Dennis Faas's picture

How to Fix: Hide User Accounts on Windows 7, 8, 10 Login Screen

Infopackets Reader Sam R. writes: " Dear Dennis, I am running Windows 10 and I have installed RDP Wrapper (per your previous article). This allows more than one person to use the same Windows computer via remote desktop - this is very convenient if ... you have a 'server' computer and want to use it for multiple purposes. I have a question: I would like to be able to hide the remote desktop user accounts I want to use on the server from being displayed on the Windows 10 login screen. Do you know how I can do this? " My response: It is possible to hide user accounts from the Windows 7, 8 and 10 ... (view more)

Fri
26
May
Dennis Faas's picture

How to Fix: Disable 'Unsupported Hardware' Error when attempting to Download Windows Updates

Infopackets Reader Sam T. writes: " Dear Dennis, I recently upgraded my motherboard and CPU to the Intel Core i7 7700k processor which is very fast! I loaded Windows 7 onto the machine and everything was working great - that is, until I went to ... check for Windows Updates and I received the error: ' Unsupported Hardware / Your PC uses a processor that is designed for the latest version of Windows. Because the processor is not supported together with the Windows version that you are currently using, your system will miss important security updates.' Is there any way to prevent this 'unsupported ... (view more)

Mon
15
May
Dennis Faas's picture

How to Fix: Numlock Windows 7, 8, 10 on Startup / Boot

Infopackets Reader Samir R. writes: " Dear Dennis, I recently did a clean install of Windows 10 on my machine and now my numlock on the keyboard keeps shutting off during bootup, even though I have numlock enabled in the computer's BIOS. When I was ... running Windows 8 (which I later upgraded to Windows 10), I did a registry hack to keep the numlock enabled after Windows is loaded. Can you help? " My response: I've had this issue before. I had to do a bit of digging and testing to make sure the registry hack you're referring to is compatible with Windows 10, but I managed to find the answer. I' ... (view more)

Thu
04
May
John Lister's picture

Microsoft Unveils Windows 10 S

Microsoft has unveiled a new variant of Windows 10 known as Windows 10 S. It has some key benefits for price and security, but with some major drawbacks. The new variant of the system will be built in to several machines, ranging from more basic ... $189 laptops to a $999 Microsoft Surface, which combines an ordinary laptop with a touch screen. The name doesn't stand for something specific, but rather Microsoft has thrown around terms such as security, simplicity, speed and streamlined. Devices running at the system will be billed as loading and running more quickly than many rivals and all ... (view more)

Fri
14
Apr
Dennis Faas's picture

Explained: New Motherboard, CPU. Do I need a new license / reinstall Windows?

Infopackets Reader Steve F. writes: " Dear Dennis, I will be upgrading my computer to the new AMD Ryzen 1700 CPU (which has 8 cores and 16 threads!) at a fraction of the price of Intel CPUs. I have searched online but I can't seem to find the answer ... - can you please tell me: after I install the new motherboard and CPU, can I continue to use my existing Windows installation or do I need to install Windows again? Also is my Windows 10 license still valid or do I need to purchase Windows 10 for my new motherboard and CPU? " My response: I have been asked this question a lot recently and the ... (view more)

Fri
31
Mar
Dennis Faas's picture

Explained: Top 15 Ways to Keep Your PC Secure in 2017 (and Beyond)

Infopackets Reader 'Rebecca' writes: " Dear Dennis, I recently purchased a tablet with Windows 10 and I have Windows Defender running. My question is whether I need to install any other protection to stop people (hackers) from being able to steal my ... bank details, etc. My dad was recently a victim of this but I don't know how to protect myself. How can I keep my PC secure in 2017? Thank you in advance! " My response: I have been asked this question no less than 100 times in the last 16 years I've been writing articles online - but the truth of the matter is that the answer changes slightly as ... (view more)

Mon
20
Mar
Dennis Faas's picture

Explained: Do I need a Third Party Firewall?

Continuing on with last week's article, David L. writes: " Thanks for your help in identifying the culprit that was causing random Blue Screens of Death ( BAD_POOL_CALLER ) on both mine and my wife's system. Question: I have been using ZoneAlarm for ... many years and it has been good to me. If I decide to stick with the Windows Firewall per your recommendation - what happens if hackers find an exploit in the Windows Firewall that allows them into my system? Yes, ZoneAlarm has caused my Blue Screens of Death (BSOD) and it costs money upfront (versus the Windows Firewall which is free) - but why ... (view more)

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