windows 10

Fri
26
May
Dennis Faas's picture

How to Fix: Disable 'Unsupported Hardware' Error when attempting to Download Windows Updates

Infopackets Reader Sam T. writes: " Dear Dennis, I recently upgraded my motherboard and CPU to the Intel Core i7 7700k processor which is very fast! I loaded Windows 7 onto the machine and everything was working great - that is, until I went to ... check for Windows Updates and I received the error: ' Unsupported Hardware / Your PC uses a processor that is designed for the latest version of Windows. Because the processor is not supported together with the Windows version that you are currently using, your system will miss important security updates.' Is there any way to prevent this 'unsupported ... (view more)

Mon
15
May
Dennis Faas's picture

How to Fix: Numlock Windows 7, 8, 10 on Startup / Boot

Infopackets Reader Samir R. writes: " Dear Dennis, I recently did a clean install of Windows 10 on my machine and now my numlock on the keyboard keeps shutting off during bootup, even though I have numlock enabled in the computer's BIOS. When I was ... running Windows 8 (which I later upgraded to Windows 10), I did a registry hack to keep the numlock enabled after Windows is loaded. Can you help? " My response: I've had this issue before. I had to do a bit of digging and testing to make sure the registry hack you're referring to is compatible with Windows 10, but I managed to find the answer. I' ... (view more)

Thu
04
May
John Lister's picture

Microsoft Unveils Windows 10 S

Microsoft has unveiled a new variant of Windows 10 known as Windows 10 S. It has some key benefits for price and security, but with some major drawbacks. The new variant of the system will be built in to several machines, ranging from more basic ... $189 laptops to a $999 Microsoft Surface, which combines an ordinary laptop with a touch screen. The name doesn't stand for something specific, but rather Microsoft has thrown around terms such as security, simplicity, speed and streamlined. Devices running at the system will be billed as loading and running more quickly than many rivals and all ... (view more)

Fri
14
Apr
Dennis Faas's picture

Explained: New Motherboard, CPU. Do I need a new license / reinstall Windows?

Infopackets Reader Steve F. writes: " Dear Dennis, I will be upgrading my computer to the new AMD Ryzen 1700 CPU (which has 8 cores and 16 threads!) at a fraction of the price of Intel CPUs. I have searched online but I can't seem to find the answer ... - can you please tell me: after I install the new motherboard and CPU, can I continue to use my existing Windows installation or do I need to install Windows again? Also is my Windows 10 license still valid or do I need to purchase Windows 10 for my new motherboard and CPU? " My response: I have been asked this question a lot recently and the ... (view more)

Fri
31
Mar
Dennis Faas's picture

Explained: Top 15 Ways to Keep Your PC Secure in 2017 (and Beyond)

Infopackets Reader 'Rebecca' writes: " Dear Dennis, I recently purchased a tablet with Windows 10 and I have Windows Defender running. My question is whether I need to install any other protection to stop people (hackers) from being able to steal my ... bank details, etc. My dad was recently a victim of this but I don't know how to protect myself. How can I keep my PC secure in 2017? Thank you in advance! " My response: I have been asked this question no less than 100 times in the last 16 years I've been writing articles online - but the truth of the matter is that the answer changes slightly as ... (view more)

Mon
20
Mar
Dennis Faas's picture

Explained: Do I need a Third Party Firewall?

Continuing on with last week's article, David L. writes: " Thanks for your help in identifying the culprit that was causing random Blue Screens of Death ( BAD_POOL_CALLER ) on both mine and my wife's system. Question: I have been using ZoneAlarm for ... many years and it has been good to me. If I decide to stick with the Windows Firewall per your recommendation - what happens if hackers find an exploit in the Windows Firewall that allows them into my system? Yes, ZoneAlarm has caused my Blue Screens of Death (BSOD) and it costs money upfront (versus the Windows Firewall which is free) - but why ... (view more)

Mon
06
Mar
Dennis Faas's picture

How to Fix: Can't delete file / folder: 'The system cannot find the file specified'

Infopackets Reader Tom T. writes: " Dear Dennis, I recently had to reinstall Windows and I'm trying to clean up the root directory of my C drive to keep things tidy. I have a Windows.old.000 folder that I would like to remove, but every time I try ... to delete it, I get a window that says 'You need permission to perform this action' and nothing gets deleted. I've tried ccleaner (crap cleaner) and check marked the 'Delete old windows installation' option (under the Advanced menu), but that doesn't work, either. What do I have to do to remove the Windows.old.000 folder and its contents? " My ... (view more)

Fri
03
Mar
Dennis Faas's picture

How to Fix: Windows 10 Installed Twice (32 bit and 64 bit)

Infopackets Reader Gros C. writes: " Dear Dennis, By mistake I installed both Windows 10 64 bit and Windows 32 bit on my machine. Both installations reside on separate partitions. I want to keep the Windows 10 64 bit, but the problem is that I don't ... know how to safely remove the Windows 10 32 bit from my machine. Can you give me a bit of advice on how to remote Windows 10 32 bit? " My response: This can be very, very tricky, as how to remove Windows 10 32 bit (or even the 64 bit version) on a separate partition depends on which installation of Windows contains the master boot record. For ... (view more)

Fri
20
Jan
Dennis Faas's picture

Explained: if I Reset Windows 10, What Happens?

Infopackets Reader Gene R. writes: " Dear Dennis, I installed Windows 10 when it first became available as a free upgrade, back in August 2015. However, since then my PC has been acting very erratic - as such, I have decided I would like to reset ... it. My question is: if I reset Windows 10 what happens? As far as I recall there is a hard drive partition on my system for resetting the PC - will I still get Windows 10 or will I get Windows 7? What does system restore do? " My response: This is a very frequently asked question, though your question in particular deal with three completely separate ... (view more)

Tue
20
Dec
Dennis Faas's picture

How to Fix: Disable Windows 10 Password Reminder

Infopackets Reader Dan A. writes: " Dear Dennis, I upgraded to Windows 10 last year and now all the sudden I keep receiving popup notifications from the Windows 10 Action Centre that my Windows 10 password is about to expire. I have never received ... this password expire notification before. How can I disable these notifications? " My response: I also started receiving these notifications some time in the last two weeks and I'm not sure why. Perhaps there was an update to Windows 10 that caused these notifications to appear. How to Fix: Disable Windows 10 Password Reminder There are a few ways ... (view more)

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