windows 10

Fri
25
Aug
Dennis Faas's picture

How to Fix: No Sound - High Definition Audio Driver (Code 10)

Infopackets Reader William C. writes: " Dear Dennis, I'm have a problem with my sound after the latest Windows Update in Windows 10 (version 15063.540). If I use System Restore to roll back the sysetm (which then uninstalls the update), my sound ... works perfectly fine. In my Device Manager I have: a 'High Definition Audio Device' with yellow exclamation point warning, and two 'Realtek High Definition Audio Device' with no warning. I have uninstalled and reinstalled the Realtek audio drivers to no avail - the sound will simply not work! My system is connected to a TV via HDMI cable. If I use ... (view more)

Mon
21
Aug
Dennis Faas's picture

How to Fix: Remove Smart System Care Malware (Scam)

Infopackets Reader John B. writes: " Dear Dennis, I am running Windows 10 and every once in a while I receive a popup notification from ' Smart System Care ' that I have errors on my PC and I need to remove them. It then says that if I want to ... remove the problem I have to pay money. I realize this program is most likely a scam, and I tried to remove it from my system but it is nowhere to be found. I have researched the problem using Google however there are so many posts and many steps, and it seems very convoluted. Can you please help? " My response: I asked John if he would like me to ... (view more)

Thu
17
Aug
John Lister's picture

Microsoft Bows to Pressure on Windows 10 Security Options

Microsoft has agreed to change the way it handles rival security products in Windows. The changes follow a formal complaint that's now been withdrawn by Kaspersky Labs . Kaspersky had twice made official protests over Windows 10. The first was to ... Russian anti-monopoly regulators and led to Microsoft changing the wording on a message encouraging users to remove third-party software in favor of Windows Defender. A follow-up complaint to the European Commission covered several points including Microsoft making it difficult for security firms to tell users when their licensed had expired; not ... (view more)

Thu
27
Jul
John Lister's picture

New Windows 10 Changes Revealed

The next Windows 10 update will make shutting down or restarting a computer a smoother process. It will also make it slightly easier to switch back and forth between a phone and a computer. The changes are in the latest test build of the Windows 10 ... "Fall Creator's Update." That's the next twice-yearly update to Windows 10 that adds new features rather than simply fixing security and performance bugs. Normally in Windows, if you restart the computer (or it's automatically restarted by an update), you need to re-enter your login details. The same thing happens if you shut ... (view more)

Fri
21
Jul
Dennis Faas's picture

How to Fix: Windows 10 Disable Password Expiration

Infopackets Reader Sean S. writes: " Dear Dennis, I own three Windows 10 PC's at home - my own PC, my wife's laptop and my son's laptop. Each laptop is set up to access my main PC using network shared folders (I have the same user names and ... passwords also set up on my main machine to create a password protected share). Recently my wife tried to access a shared folder on my PC but now receives an error 'the password of this user has expired'. The same day I also received an error message on my Windows 10 login screen that 'the password for this account has expired' and I need to reset it. Is ... (view more)

Thu
20
Jul
John Lister's picture

Microsoft Rethinks Windows 10 Updates

Microsoft says it won't deliver new Windows 10 features to some computers. However, it's vowed to give the affected machines security patches for six years, a major extension on its original policy. Last week it was discovered that as many as 10 ... million computers running an Intel processor named 'Clover Trail' did not get the latest major update to Windows 10 - something Microsoft said was a compatibility issue. Applying the update could have made system text and icons unreadable. Most of the affected machines were combined "2-in-1" models that worked as both laptops ... (view more)

Tue
18
Jul
John Lister's picture

Some Windows 10 PCs Could Lose Security Updates

Some computers only a few years old are reporting that they not longer support Windows 10. It's a badly-worded blunder for now, but could be the sign of a major security problem down the line. The problem is occurring when some computers try to ... install the Creators Update, the most recent widely-distributed major update to Windows 10. The message received is worded: "Windows 10 is no longer supported on this PC. Uninstall this app now because it isn't compatible with Windows 10." (Source: pcworld.com ) That's an extremely confusing and misleading message in several ways ... (view more)

Tue
04
Jul
John Lister's picture

Windows 10 Gets Anti-Ransomware Feature

Microsoft is adding a new feature to Windows 10 that could make it harder for ransomware to lock up files. It could be useful, but is certainly not a complete defense. The feature, called "Controlled Folder Access," is part of the Windows Defender ... security tool and is already being tested by users who've volunteered for advanced access to Windows 10 updates. The idea is that specific folders can be protected which means that only specified applications or programs can create, alter or delete files in those folders. This includes encrypting the files, which is the key tactic ... (view more)

Fri
09
Jun
Dennis Faas's picture

Explained: How to Know if Windows Updates are Working (and What to Do if They Aren't)

Infopackets Reader Howard N. writes: " Dear Dennis, In regard to the WannaCry Internet worm which can infect all Windows PCs that have not yet been patched using Windows Updates - how can I make sure that my Windows Update is operating properly, and ... that I am receiving my updates automatically? I enjoy your newsletter - please keep it up and have a nice day! " My response: Generally speaking: you should be able to go to the "Windows Update" service within Windows, and it should tell you when updates were last received. If you haven't received any updates for a while - or if you have your ... (view more)

Mon
29
May
Dennis Faas's picture

How to Fix: Hide User Accounts on Windows 7, 8, 10 Login Screen

Infopackets Reader Sam R. writes: " Dear Dennis, I am running Windows 10 and I have installed RDP Wrapper (per your previous article). This allows more than one person to use the same Windows computer via remote desktop - this is very convenient if ... you have a 'server' computer and want to use it for multiple purposes. I have a question: I would like to be able to hide the remote desktop user accounts I want to use on the server from being displayed on the Windows 10 login screen. Do you know how I can do this? " My response: It is possible to hide user accounts from the Windows 7, 8 and 10 ... (view more)

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