windows 10

Fri
14
Apr
Dennis Faas's picture

Explained: New Motherboard, CPU. Do I need a new license / reinstall Windows?

Infopackets Reader Steve F. writes: " Dear Dennis, I will be upgrading my computer to the new AMD Ryzen 1700 CPU (which has 8 cores and 16 threads!) at a fraction of the price of Intel CPUs. I have searched online but I can't seem to find the answer ... - can you please tell me: after I install the new motherboard and CPU, can I continue to use my existing Windows installation or do I need to install Windows again? Also is my Windows 10 license still valid or do I need to purchase Windows 10 for my new motherboard and CPU? " My response: I have been asked this question a lot recently and the ... (view more)

Fri
31
Mar
Dennis Faas's picture

Explained: Top 15 Ways to Keep Your PC Secure in 2017 (and Beyond)

Infopackets Reader 'Rebecca' writes: " Dear Dennis, I recently purchased a tablet with Windows 10 and I have Windows Defender running. My question is whether I need to install any other protection to stop people (hackers) from being able to steal my ... bank details, etc. My dad was recently a victim of this but I don't know how to protect myself. How can I keep my PC secure in 2017? Thank you in advance! " My response: I have been asked this question no less than 100 times in the last 16 years I've been writing articles online - but the truth of the matter is that the answer changes slightly as ... (view more)

Mon
20
Mar
Dennis Faas's picture

Explained: Do I need a Third Party Firewall?

Continuing on with last week's article, David L. writes: " Thanks for your help in identifying the culprit that was causing random Blue Screens of Death ( BAD_POOL_CALLER ) on both mine and my wife's system. Question: I have been using ZoneAlarm for ... many years and it has been good to me. If I decide to stick with the Windows Firewall per your recommendation - what happens if hackers find an exploit in the Windows Firewall that allows them into my system? Yes, ZoneAlarm has caused my Blue Screens of Death (BSOD) and it costs money upfront (versus the Windows Firewall which is free) - but why ... (view more)

Mon
06
Mar
Dennis Faas's picture

How to Fix: Can't delete file / folder: 'The system cannot find the file specified'

Infopackets Reader Tom T. writes: " Dear Dennis, I recently had to reinstall Windows and I'm trying to clean up the root directory of my C drive to keep things tidy. I have a Windows.old.000 folder that I would like to remove, but every time I try ... to delete it, I get a window that says 'You need permission to perform this action' and nothing gets deleted. I've tried ccleaner (crap cleaner) and check marked the 'Delete old windows installation' option (under the Advanced menu), but that doesn't work, either. What do I have to do to remove the Windows.old.000 folder and its contents? " My ... (view more)

Fri
03
Mar
Dennis Faas's picture

How to Fix: Windows 10 Installed Twice (32 bit and 64 bit)

Infopackets Reader Gros C. writes: " Dear Dennis, By mistake I installed both Windows 10 64 bit and Windows 32 bit on my machine. Both installations reside on separate partitions. I want to keep the Windows 10 64 bit, but the problem is that I don't ... know how to safely remove the Windows 10 32 bit from my machine. Can you give me a bit of advice on how to remote Windows 10 32 bit? " My response: This can be very, very tricky, as how to remove Windows 10 32 bit (or even the 64 bit version) on a separate partition depends on which installation of Windows contains the master boot record. For ... (view more)

Fri
20
Jan
Dennis Faas's picture

Explained: if I Reset Windows 10, What Happens?

Infopackets Reader Gene R. writes: " Dear Dennis, I installed Windows 10 when it first became available as a free upgrade, back in August 2015. However, since then my PC has been acting very erratic - as such, I have decided I would like to reset ... it. My question is: if I reset Windows 10 what happens? As far as I recall there is a hard drive partition on my system for resetting the PC - will I still get Windows 10 or will I get Windows 7? What does system restore do? " My response: This is a very frequently asked question, though your question in particular deal with three completely separate ... (view more)

Tue
20
Dec
Dennis Faas's picture

How to Fix: Disable Windows 10 Password Reminder

Infopackets Reader Dan A. writes: " Dear Dennis, I upgraded to Windows 10 last year and now all the sudden I keep receiving popup notifications from the Windows 10 Action Centre that my Windows 10 password is about to expire. I have never received ... this password expire notification before. How can I disable these notifications? " My response: I also started receiving these notifications some time in the last two weeks and I'm not sure why. Perhaps there was an update to Windows 10 that caused these notifications to appear. How to Fix: Disable Windows 10 Password Reminder There are a few ways ... (view more)

Fri
11
Nov
Dennis Faas's picture

How to Fix: Remove Drive Letters from File Explorer

Infopackets Reader John D. writes: " Dear Dennis, I just upgraded to Windows 10 recently. When I click on File Explorer by the Start menu (which brings up This PC or "My Computer" in previous editions of Windows), I now see C and D drive and now a ... drive E which appears to be empty - it is only about 1 gigabyte large. I don't know where this drive came from but I have no use for it and would prefer not to see it. Is there any way to remove this drive letter in file explorer? " My response: Some manufactures will assign partitions on the hard drive for Windows or BIOS recovery or some other ... (view more)

Thu
27
Oct
John Lister's picture

Windows 10 Update Targets Gadget Lovers

Microsoft has detailed the next major update for Windows 10. Dubbed the "Creators Update," its emphasis is on 3D and virtual reality. While Windows 10 gets regular small updates, it also has the occasional major update. The next of these will come ... sometime next spring. Rather than bring minor tweaks and fixes, these major updates are based around entirely new features to the system. The update includes a revised version of the longstanding Paint app, with the emphasis on 3D. As well as creating 3D designs, users will be able to turn photographs into 3D and edit them. Update Pushing ... (view more)

Mon
10
Oct
Dennis Faas's picture

How to Fix: Windows 10 Drive Letters Missing in Explorer

Infopackets Reader Barb J. writes: " Dear Dennis, I just upgraded to Windows 10. When I click on 'This PC' from the Start menu, my drive letters are missing from Windows explorer. Previously, I was using Windows 7, and when I clicked on My Computer ... it would show the C drive (my hard drive), and D, E, and F drive which are memory card slots. Why are my drive letters missing from explorer in Windows 10? Is this a feature I can change? " My response: Sometimes when you do a major upgrade from one operating system to another, settings from the previous operating system get misconstrued and weird ... (view more)

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