Dennis Faas

Fri
26
May
Dennis Faas's picture

How to Fix: Disable 'Unsupported Hardware' Error when attempting to Download Windows Updates

Infopackets Reader Sam T. writes: " Dear Dennis, I recently upgraded my motherboard and CPU to the Intel Core i7 7700k processor which is very fast! I loaded Windows 7 onto the machine and everything was working great - that is, until I went to ... check for Windows Updates and I received the error: ' Unsupported Hardware / Your PC uses a processor that is designed for the latest version of Windows. Because the processor is not supported together with the Windows version that you are currently using, your system will miss important security updates.' Is there any way to prevent this 'unsupported ... (view more)

Mon
22
May
Dennis Faas's picture

How to Fix: Linux Filesystem has Errors, MySql Database Table Crashed

Infopackets Reader Steve P. writes: " Dear Dennis, The company I work for is renting a dedicated Linux web server, which runs CentOS 6.5 and PHPList to manage their mailing list. Recently we were faced with a power outage on the server which then ... caused corruption in the PHPList database. When I look at mysqld.log I see a lot of error messages that 'mysqld: Table './phplist/phplist_usermessage' is marked as crashed and should be repaired'. I checked the database drive for errors using 'e2fsck -n /dev/sdb1' and am getting an error message that '/dev/sdb1: ********** WARNING: Filesystem still ... (view more)

Fri
19
May
Dennis Faas's picture

How to Fix: Disable Taskbar Thumbnail Previews in Windows 7, 8, 10

Infopackets Reader Vema H. writes: " Dear Dennis I just upgraded to Windows 10 and one thing that really bothers me is the taskbar thumbnail previews. For example, if I place my mouse over top of a task on the taskbar, a preview will show up. The ... problem is that most of the time I don't mean to do this, so part of the screen is being taken away by some task preview that I don't care about. Is there any way to disable the taskbar thumbnail previews? It's driving me nuts! " My response: I completely agree with you - I have never had any use for this feature which I believe started some time ... (view more)

Mon
15
May
Dennis Faas's picture

How to Fix: Numlock Windows 7, 8, 10 on Startup / Boot

Infopackets Reader Samir R. writes: " Dear Dennis, I recently did a clean install of Windows 10 on my machine and now my numlock on the keyboard keeps shutting off during bootup, even though I have numlock enabled in the computer's BIOS. When I was ... running Windows 8 (which I later upgraded to Windows 10), I did a registry hack to keep the numlock enabled after Windows is loaded. Can you help? " My response: I've had this issue before. I had to do a bit of digging and testing to make sure the registry hack you're referring to is compatible with Windows 10, but I managed to find the answer. I' ... (view more)

Fri
12
May
Dennis Faas's picture

How to Fix: Can't Click Links in Outlook: 'Operation cancelled due to restrictions' Error

Infopackets Reader 'Roger' writes: " Dear Dennis, I am using Windows 10 and my email client is Outlook 2010. Last week my computer updated itself using Windows Updates, and ever since then I can't click links in my emails in Outlook. Every time I ... try to click a link, I get an error message that says 'This operation has been cancelled due to restrictions in effect on this computer.' I have searched Google on how to fix this error but I can't seem to figure it out. Can you help? " My response: I don't use Outlook so I asked Roger if he would like me to connect to his system using my remote ... (view more)

Mon
08
May
Dennis Faas's picture

How to Fix: Can't Uninstall Winzip (Manual Removal, Automated)

Infopackets Reader Shelly T. writes: " Dear Dennis, I'm trying to uninstall Winzip, but it failed during the uninstall. Now there doesn't seem to be any way to uninstall this annoying program! When I searched Google, I came across instructions on ... Winzip's website that says in order to uninstall Winzip, go to Control Panel -> Programs and Features and uninstall from there. The problem is that Winzip isn't listed anywhere - and yet, the program remains on my computer. For example, I've installed 7zip (after attempting to uninstall Winzip), and had even had 7zip registered to open my .ZIP ... (view more)

Fri
05
May
Dennis Faas's picture

How to Fix: Move Firefox to New Computer / Profile

Infopackets Reader George F. writes: " Dear Dennis, I just purchased a new AMD Ryzen 1700 CPU, motherboard, and RAM for my computer - wow what a speed difference! Before I installed the new hardware I backed up all my data using Macrium Reflect. I ... would like to move Firefox to my new computer. I just read your article about moving Thunderbird to a new computer and was wondering if the steps are the same? " My response: Moving a Firefox user profile over to a new computer (or new user) is almost identical to moving over a user profile in Thunderbird, though the folder locations are different. ... (view more)

Mon
01
May
Dennis Faas's picture

How to Fix: Move Thunderbird to New Computer / Profile

Infopackets Reader Suzanne S. writes: " Dear Dennis, I just purchased a new Windows 10 PC and I would like to move my Thunderbird emails over to my new computer and new user account. I've looked in the 'Tools' menu of Thunderbird for an 'export' ... feature of some kind - hoping to export my user data for re-import on the new machine - but, there does not appear to be such an option. Can you help? " My response: Moving Thunderbird to a new computer or user account is fairly easy to do using Thunderbird's built in "Profile Manager". All you need to do is copy the Thunderbird user data ... (view more)

Fri
28
Apr
Dennis Faas's picture

How to Fix: Can't Access Mapped Network Drive via Administrative Command Prompt

Infopackets Reader Neil S. writes: " Dear Dennis, I am trying to access a mapped network drive via an administrative command prompt in Windows 10, but I keep receiving the error that 'The system cannot find the drive specified.' The strange thing is ... that if I run a regular command prompt, I can access the mapped network drive. I am trying to write a batch script to perform maintenance on the network drive, and I need administrative access to be able to do it. Can you help? " My response: I have run into this problem a number of times. There are two ways to get around this issue: one is to try ... (view more)

Mon
24
Apr
Dennis Faas's picture

How to Fix: 'Your Yahoo account settings are out of date' Error

Infopackets Reader Marion L. writes: " Dear Dennis, I've been using my Yahoo email with Windows Mail for quite a while, but now it keeps telling me 'Your Yahoo account settings are out of date' near the top of the screen. The options 'Fix Account' ... or 'Dismiss' don't work. If I click 'Fix Account' it says 'Something went wrong. We're sorry but we weren't able to do that. Error code: 80070422'. I cannot send or receive emails using my Yahoo account. Can you please help? " My response: As I mentioned in last week's post, the ' Your account settings are out of date ' is a very generic error ... (view more)

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