Windows Tips

Infopackets Reader Gilles J. writes: " Dear Dennis, I recently upgraded to Windows 10 and started using the new Edge browser. As you mentioned in a previous article, the new Edge is essentially Google's Chrome browser, but the interface is a little ... different. All is good, however one thing I don't like about Edge is that the new tab page won't let me redirect to Google. Instead, it displays a bunch of pages I've visited. I'm not interested in seeing that. Any idea how to change Edge new tab page to Google ? I also want to change Edge default search engine to Google . Much thanks!" My response ... (view more)

Infopackets Reader Leona L. writes: " Dear Dennis, We really appreciate you mentioning our software to your readers! We would like to extend another holiday offer - this time it is lifetime licenses of our most popular software, including: WinX DVD ... Ripper, WinX HD Video Converter Deluxe, WinX DVD Copy Pro, and WinX MediaTrans. Would you please pass on the word to your audience. Thank you and Happy Holidays! " My response: Thanks again, Leona. I'll discuss the details below. Limited Time Offer for Infopackets Readers - Up to 62% Off Digiarty software has created a special page for readers - ... (view more)

Infopackets Reader Jill P. writes: " Dear Dennis, I use Microsoft Remote Desktop (RDP) to connect to virtual machines over my network. Most machines use Chrome as the browser. The problem I'm having is that certain actions in Chrome are unreadable ... when using remote desktop. For example: if I try to install a Chrome addon, a dialogue window is supposed to appear confirming that I want to enable the extension. Over RDP, this dialogue box and the text it contains is white and unreadable. There is no way to click on 'OK' to enable the extension. Another time I've seen this happen is if I'm trying ... (view more)

Infopackets Reader Steve G. writes: " Dear Dennis, I run a small business and we use Virtualbox to control our virtual server (Windows Server 2016). We had a hardware problem with the hypervisor machine, forcing us to copy the virtual server onto ... another machine temporarily for a week. Now that we're done fixing the hypervisor machine, it's time to move the virtual server back over. The problem is that I get an error message from Virtualbox stating that " Cannot start virtual machine because the following physical network interfaces were not found ... (etc)" It then gives the option to " ... (view more)

If you lost all of the data on your PC, would you be devastated? According to a recent report, cyber crimes are booming thanks to the covid-19 pandemic . That's because cyber criminals are counting on the fact that most users are working remotely at ... home and/or retired, increasing their chances in converting a "sale". The Federal Bureau of Investigation (FBI) said that in 2019, cyber criminals raked in $3.5 billion targeting individuals and businesses in the USA. Of that, $8.9 million was attributed to ransomware attacks, while scammers posing as fake technical support stole $54 ... (view more)

Infopackets Reader Harry V. writes: " Dear Dennis, My Windows 10 PC recently updated, but got stuck in an automatic repair boot loop. Now it won't boot into Windows. To fix this, I created Windows Install media on a USB thumb drive using another PC, ... then I booted off the thumb drive on the broken PC and reinstalled Windows. I am now trying to partition the C drive into two partitions (C and D), with C containing only the operating system and D drive containing my user data. When I use disk management (diskmgmt.msc) to shrink the C drive, it tells me there isn't enough free space to shrink the ... (view more)

Infopackets Reader Bill G. writes: " Dear Dennis, My question is about how to compact a VHD file (virtual disk). I recently virtualized an old Windows 2016 server and am using Virtualbox as my hypervisor. In the process of updating and configuring ... the virtual machine, I created 3 snapshots (live backups) in case I needed to undo changes. The .VHD is the Server 2016 C Drive and was originally only 60GB - however, I noticed that the 'snapshots' folder has grown to a massive 168GB! I went into virtual machine's snapshot window and deleted all the snapshots, hoping to free up space on the disk ... (view more)

Infopackets Reader Paula M. writes: " Dear Dennis, I own a small business that has 15 employees. We process upwards of 100 emails a day, many of which contain important contracts and attachments. We use MS Outlook 365 as our email client and ... OneDrive to share attachments between employees and devices (such as smartphones). The emails and documents are critical and I need a way to backup both Microsoft Outlook 365 emails and OneDrive files locally in case our workstations are compromised. Do you know of an Office 365 backup program that can backup Outlook as well as OneDrive? Much thanks! " My ... (view more)

Infopackets Reader Mike J. writes: " Dear Dennis, Thanks for your article on ' cannot start outlook, cannot open window '. I have a similar problem. I recently had to format my machine and reinstall Windows 10, then reinstall Office 365. I'm now at ... the part where I want to set up my email account with Outlook, but I've made a huge mistake during the setup: I told Outlook that my email address is associated with a Microsoft Exchange server instead of IMAP. Now I can't undo the changes! Here's what's happening: when I try to launch Outlook, it keeps asking for my login credentials repeatedly ... (view more)

Infopackets Readers Sam G. writes: " Dear Dennis, I recently switched from Firefox to Chrome, and was wondering if you can help me. Whenever I download a specific file type, I want it to save to a particular folder. For example, I have a Usenet ... account and I use it to download files off of Usenet servers. I want my Usenet .NZB files (similar to .torrent files) saved to S:\NZB instead of my default download folder, because I use my .NZBs files on another machine. When I use Firefox to download .nzb files, it remembers that I always want to save to S:\NZB, but all my other downloads go to my ... (view more)